The 10 Employee Engagement Pillars
The 10 Engagement Pillars are ten strategically designed metrics. They make up Organizational Climate and help you understand how the people in your group are doing in different areas.
In this article:
- What the 10 pillars are
- The pillars are linked to each other
- How the data is collected
- What each survey is like
- How the score is classified
What the 10 pillars are
The ten pillars are:
- Recognition
- Feedback
- Happiness
- Wellness
- Relationship with direct manager
- Peer relationship
- Personal Growth
- Alignment
- Satisfaction
- Ambassadorship
The pillars are linked to each other
The 10 Pillars are interconnected: the development of one pillar affects the development of the others, to a greater or lesser degree.
This degree varies from group to group, according to each group's behavioral profile. You can see the correlation of the 10 Pillars for each group in Level of correlation with other pillars.
That's why you shouldn't analyze the 10 Pillars only individually or partially. When you work to improve one pillar, you may end up making others worse.
Think of the 10 Pillars as ingredients in a recipe: on their own, they don't make the "magic" happen.
How the data is collected
The 10 Pillars are based on quantitative research. This means the focus is on finding trends from patterns in the responses. That's why the work is done with a volume of responses.
The survey is sent to people every week, every two weeks, or every month, depending on the option chosen in the account.
It uses different question formats. Here are some of them:
- Likert scale
- Two-way sliding opinion scale
- 0 to 10 scale
- Multiple choice with single selection
What each survey is like
The survey was designed to be dynamic and to include playful elements, so it doesn't tire out the people answering. This improves concentration and the quality of the responses.
Each survey sends 5 questions about Organizational Climate and 1 about Organizational Culture behaviors.
The questions change from one survey to the next, precisely so it doesn't become tiring. In total, there are more than 100 questions that, together, make up the 10 Engagement Pillars.
How the score is classified
The score for each of the 10 Pillars ranges from 0 to 10. Based on the survey responses, it is classified into three categories, each with its own color:
Score | Color | What it means |
|---|---|---|
From 0 to less than 5 | Red | It is low and needs your attention. |
From 5 to less than 7 | Yellow | It is average and can be improved. |
From 7 to 10 | Green | It is good and now needs to be maintained. |
Updated on: 04/11/2026
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