What is Engagement and how to use Climate and Culture
You've probably heard about how important it is to have engaged employees for the group to achieve great results. When people talk about engagement, the picture that usually comes to mind is of proactive people who bring new ideas and solutions to solve the challenges that come up. They act this way because they feel genuinely responsible for the success of the initiatives.
This view is very common in the market, but it is a bit romantic, like the view of a "happy ending".
In practice, engagement is much more tied to an ongoing process than to a result. In other words, it has no beginning, middle and end.
The goal here is to help you appreciate the process of building and maintaining this relationship, as in a "marriage". With knowledge and information, you don't need to feel like you're in a game of good or bad luck.
In the Engagement module, you have access to the metrics and resources that help you understand how the people in your group are doing. This way, you can work on the group's evolution. The module is in the side menu, and the name Engagement also appears at the top of the screen when you open it.
The module has two main parts: the Climate and Culture tabs. Both are fed by the engagement survey.
In this article:
Climate
These are some of the resources in the Climate tab. Click each name to see its explanatory material:
- 10 Pillars of Employee Engagement
- eNPS Score (Employee Net Promoter Score)
- LNPS Score (Leadership Net Promoter Score)
- Segmentation of Smart Pillars
Culture
These are some of the resources in the Culture tab. Click the name with a link to see its explanatory material:
- Cultural Alignment
- Unfavorable Culture
- Cultural Maturity Level
Other resources
Besides Climate and Culture, there are other very important resources that help develop engagement in an organization. Click the names with a link to see the explanatory material for each resource:
- Participation tab
- Comparison tab, with the Group Comparison card
- Benchmark tab, with the Global Indicators card
- Opinions tab, with the Opinions Received from My Teams subtab
- Action plan tab
Updated on: 06/11/2026
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