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# How to view people, statuses and demographic attributes

The **People & Groups** tab, in **Settings**, helps you organize the people in your company on the platform. In this article, you see what the list of people in the **People** subtab shows, what you can update in **Person Details**, and how to create a demographic attribute.

**In this article:**

- [People Management](#3-people-management)
- [Person Details](#3-person-details)
- [Additional Information](#3-additional-information)
- [Groups](#3-groups)
- [Demographic Attributes](#3-demographic-attributes)

### People Management

In the **People** subtab, the **People Management** screen shows the list of people registered on the platform, with the basic information about each one.

| Column | What it shows |
| --- | --- |
| **Person's Name** | The name that identifies each person, with their email below it. |
| **Attributes** | How many demographic attributes the person has registered. |
| **Groups** | Which groups the person is in. |
| **Permission Groups** | Which permissions the person is linked to. |
| **Role** | The person's profession. |
| **Status** | The person's situation: **Invited**, **Confirmed**, **Inactive**, or **Deleted**. What each one means is explained further below, in the status part. |
| **Actions** | The pencil, which opens **Person Details**. |

![the list of people in Settings, People & Groups tab, People subtab, with the People Management title, the search, and the column headers.](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/pessoas-e-grupos-pessoas-en-im_jy79q8.png)

> You can search for a person in the list by name or by email.

### Person Details

In **Person Details**, administrators have a complete view of each person, which helps them take care of the person's data, permissions, and custom information. You open the details with the pencil in the **Actions** column, in the list.

![Person Details: the top, with the photo, the name, and the status, and the parts from Phone to Groups.](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/pessoas-e-grupos-pessoas-en-im_5e7e1h.png)

![Person Details: the top, with the photo, the name, and the status, and the parts from Phone to Groups.](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/pessoas-e-grupos-pessoas-en-im_1e72y21.png)

The parts of the details, in the order they appear, are: photo, status, email, phone, **Additional Information**, **Groups**, and **Demographic Attributes**. Each one is explained below.

#### Photo

The person's photo is at the very beginning of the details. It helps identify the person visually on the platform, which makes it easier to recognize each one right away. The photo can be updated.

#### Status

The status shows the person's current situation. It can be **Invited**, **Confirmed**, **Inactive**, or **Deleted**. In the details, the status appears at the top, next to the person's name.

| Status | What it means |
| --- | --- |
| **Invited** | The person was invited to the platform but has not finished confirming their registration yet. They do not have access to the features until they complete the registration. |
| **Confirmed** | The person completed their registration and is active on the platform. They have access to all the features their permissions allow. In the details, this status appears as **Active**. |
| **Inactive** | The person was temporarily deactivated. Their data remains stored. |
| **Deleted** | The person was removed from the platform. The deletion can be undone with the **Undo Deletion** action, in the person's ⋮ menu in the list. The row of someone who is **Deleted** does not have the pencil, only the ⋮ menu. |

> The person's data can be anonymized with the **Anonymize** action, in accordance with data protection policies.

Administrators can change the status from the person's ⋮ menu, in the list or in the details, with the **Inactivate** and **Delete** actions (in the ⋮ menu of the details, **Inactivate** appears as **Deactivate**). For someone who is **Deleted**, the ⋮ menu in the list shows **Undo Deletion**.

#### Email

This shows the person's email address. The email can be updated.

#### Phone

This part shows the person's phone number. Like the email, the phone number can be updated, so the contact information stays correct.

### Additional Information

This part of **Person Details** shows more information about the person. The **Additional Information** fields include **Permission Group**, **Direct Manager**, and **Role**.

#### Permission Group

Shows the person's access level, that is, which areas of TeamCulture they can access and edit. The administrator can adjust this level according to the person's position and responsibilities.

#### Direct Manager

Shows who the person's direct leader is. This information can be updated.

#### Role

Shows the position or job title the person holds in the organization. The field can be updated when they take on a new function or position in the company.

### Groups

This part shows which groups, teams, or departments the person is in on the platform. This makes it clear how the company is organized and which teams the person is part of.

You can add the person to new groups or remove them from groups they no longer work in.

### Demographic Attributes

This is where the demographic information your company customizes is kept, such as age, gender, location, or other data that is useful for people management. The company defines which demographic attributes are relevant to the business, and the person's profile adapts to what the organization needs.

You create a new attribute in **Settings**, **People & Groups** tab, **Demographic Attributes** subtab: the **+ Add new attribute** button, in the top right corner, opens the **Create demographic attribute** form. The attribute adds a custom field to each person's profile. Each attribute has a list of selection options, and both the name and the options can be written in three languages: Portuguese, English, and Spanish.

#### Name of new demographic attribute

The first step is to define the attribute's name. This name appears on the platform for all users and identifies the information recorded in the person's profile. That is why you should choose a clear and descriptive name.

![the Create demographic attribute form, with the name in the three languages.](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/pessoas-e-grupos-pessoas-en-im_wducb9.png)

The name can be set in Portuguese, English, and Spanish: under **Name of new demographic attribute** there is one name field per language, marked with the flag of Brazil, the US, or Argentina. Each person sees the name in the language set on the platform.

For example, for an attribute about location, the name can look like this:

| Language | Attribute name |
| --- | --- |
| Portuguese | Localidade |
| English | Location |
| Spanish | Localización |

This way, the information appears in a way that is easy to understand, whatever the person's preferred language.

#### Selection options

After the name, you set up the selection options: these are the answers administrators will be able to choose when filling in the field. The options standardize the answers and make it easier to analyze the data.

The options can also be set in Portuguese, English, and Spanish, and each person sees them in the language set on the platform. Each option has one field per language. To add more options, use **+ Add selection option**.

For example, for an age range attribute, the options can look like this:

| Portuguese | English | Spanish |
| --- | --- | --- |
| 18-24 anos | 18-24 years | 18-24 años |
| 25-34 anos | 25-34 years | 25-34 años |
| 35-44 anos | 35-44 years | 35-44 años |
| 45-54 anos | 45-54 years | 45-54 años |
| 55 anos ou mais | 55 years or older | 55 años o más |

With this, administrators choose the right option for each person, and the data stays consistent.

At the end of the form are the **Cancel** and **Create new attribute** buttons.