> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ajuda.teamculture.com.br/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add TeamCulture to your company whitelist

This article shows how to ask your company's IT team to add TeamCulture to the whitelist.

A whitelist is a list that allows access to something or someone. The request is for your company's technical team to add TeamCulture's emails and domains to this list. A domain is the address of a website. Once they are allowed, everyone can access TeamCulture easily.

To help you, further below there is a sample email or message for you to send. It already includes the emails and domains that need to be allowed.

**In this article:**

- [Sample message for IT](#3-sample-message-for-it)
- [After you send the request](#3-after-you-send-the-request)

### Sample message for IT

Use the text below as an email or message to your company's IT team. It asks for TeamCulture's emails and domains to be added to the whitelist, so that your team receives all communications from TeamCulture and accesses the platform without restrictions.

> Hello, IT Team,
>
> I would like to request that the following emails and domains be added to the company whitelist, to make sure we can receive all communications from TeamCulture and access the platform without restrictions:
>
> Emails for the whitelist:
>
> - axel@teamculture.com.br
> - *@teamculture.com.br (all emails from the TeamCulture domain)
>
> Domains for the whitelist:
>
> - app.teamculture.com.br
> - beta.teamculture.com.br
>
> If you need more information or technical support, you can contact TeamCulture directly by email at axel@teamculture.com.br.
>
> Thank you for your help, and I remain available if you need any further details.
>
> Best regards,

### After you send the request

Once the request with this information is sent, everyone who is able to receive email starts receiving the platform's notifications.

If you still have any questions, contact TeamCulture.