> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ajuda.teamculture.com.br/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Engagement

You've probably heard about the importance of having engaged employees to achieve great results as a team. When you think of engagement, the image that likely comes to mind is of proactive people who bring new ideas and solutions to solve emerging problems because they genuinely feel responsible for the success of the initiatives. Am I right?

This is a common perception in the market, and I’d even say it’s a bit romanticized, like a “happy ending” scenario.

In reality, however, **engagement** is more of an ongoing process than a final destination; it doesn’t have a clear beginning, middle, and end. So, don’t be swayed by the “happily ever after” vision. Here, our goal is to help you appreciate the process of building and maintaining this “relationship.” With the right knowledge and information, you no longer need to feel like you’re playing a game of luck or chance. When you understand what needs to be done, the day-to-day work becomes more enjoyable and much less risky.

In **Engagement**, you have access to metrics and resources that help you understand how the people in your group are doing so you can support their development. Engagement is divided into two fundamental pillars: **Organizational Climate** and **Organizational Culture**. Both pillars consist of key metrics for engagement and are informed by the **Engagement Survey**—see the explanatory material **Everything You Need to Know About Surveys**.

Within **Organizational Climate**, the main metrics are:
* **10 Pillars of Engagement**—see the explanatory material [10 Pillars of Employee Engagement](/en/article/the-10-employee-engagement-pillars-1ourf9j/);
* **eNPS**—see the explanatory material [eNPS (Employee Net Promoter Score)](/en/article/enps-employee-net-promoter-score-score-aua8vw/);
* **lNPS**—see the explanatory material [lNPS (Leadership Net Promoter Score)](/en/article/leadership-net-promoter-score-lnps-score-wluhtw/);
* **Segmentation of Intelligent Pillars**—see the explanatory material [Segmentation of Intelligent Pillars.](/en/article/segmentation-of-intelligent-pillars-1b9f20w/)

Within **Organizational Culture**, the main metrics are:
* **Cultural Alignment**—see the explanatory material How Cultural Alignment Works;
* **Unfavorable Culture**—see the explanatory material Unfavorable Culture;
* **Cultural Maturity Level**—see the explanatory material [Cultural Maturity Level.](/en/article/cultural-maturity-level-khw3a3/)

In addition to these two pillars, there are other crucial resources that aid in the development of **Engagement** within an organization. These include:
* **Participation**—see the explanatory material [Participation](/en/article/participation-8oc5zt/);
* **Comparison**—see the explanatory material [Group Comparison](/en/article/group-comparison-1j9hfbj/);
* **Benchmark**—see the explanatory material [Global Indicators](/en/article/global-indicators-1o3yfgm/);
* **How to Interact with Received Opinions**—see the explanatory material [How to Interact with Received Opinions](/en/article/how-to-interact-with-received-opinions-1xbxiza/);
* **Action Plans**—see the explanatory material [Action Plans](/en/article/action-plans-1qxqa7o/).

We encourage you to access each of the mentioned explanatory materials to fully familiarize yourself with the platform's resources. Together, they will elevate your **engagement** development work to a much more professional level.

Let’s embark on this journey of DELIVERING RESULTS WITH PURPOSE!