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# Are my survey answers really anonymous?

Many people ask whether the answers they give in surveys are really anonymous and what happens to that data after the survey is answered.

It is common for employees to feel that the survey could be used against them. That is why this article explains, in as much detail as possible, how TeamCulture takes care of your privacy and your anonymity, so you can answer with peace of mind and confidence.

**TeamCulture takes your anonymity very seriously.**

**In this article:**

- [Where TeamCulture stands](#3-where-teamculture-stands)
- [How anonymity is protected](#3-how-anonymity-is-protected)
- [Tips for writing open feedback without identifying yourself](#3-tips-for-writing-open-feedback-without-identifying-yourself)
- [How anonymity appears on the platform](#3-how-anonymity-appears-on-the-platform)
- [If you still have questions](#3-if-you-still-have-questions)
- [Anonymous and constructive feedback](#3-anonymous-and-constructive-feedback)

### Where TeamCulture stands

TeamCulture acts as an intermediary, protecting both parties.

TeamCulture will never change its privacy and anonymity policy, even when there are complaints from managers.

Your company chose to use a third-party company precisely to give anonymity more security. With this choice, it shows that it wants to work with a continuous improvement model and increase people's engagement.

**The goal of all this is to improve the organizational climate and the company culture, and to help deliver results with purpose.**

### How anonymity is protected

These are the rules that protect your anonymity in the Engagement survey: in score responses, in text responses, in the participation report, and in the care taken with the data.

> The **Advanced Survey** has three response privacy models: **Anonymous**, **Semi-Anonymous**, and **Identifiable**. In other words, it does have an anonymous option too. Before answering an **Advanced Survey**, check which of these models it uses.

#### Score responses

Score responses are also called quantitative responses.

In the **Engagement** results, no individual response is shown. Only the group result appears, with everyone's responses combined.

A group's result only appears after a minimum number of people answer the survey.

#### Text responses

Text responses are also called qualitative responses or open feedback.

Text responses are anonymous by default. If you want, you can reveal your identity.

For open feedback to appear in **Opinions**, two conditions need to be met together:

- a minimum number of different people need to answer the survey;
- 5 opinions need to accumulate.

#### Participation Report

The **Participation Report** shows, by group, numbers and percentages: **Invited**, **Confirmed**, **Responders**, "% of invited responders" and "% of confirmed responders". It does not show the names of the people who responded.

#### Data protection

The information collected is protected by strict rules and protocols.

Not even the platform administrator can see who sent a piece of feedback, whether it is a score (quantitative) or text (qualitative), unless the person chose to identify themselves.

When handling any customer data, TeamCulture is mindful of your privacy.

TeamCulture also uses its own platform internally, and taking care of anonymity is a constant topic in its meetings.

### Tips for writing open feedback without identifying yourself

Before the examples of how feedback appears on the platform, here are some tips for writing open feedback and keeping your anonymity:

- Avoid identifying yourself in the feedback by saying your name.
- Do not describe a situation that leads directly to you.
- Try to write with words that are not part of your usual vocabulary, or even change the gender in your messages. This strengthens your anonymity.

Here is an example. A young man who is extremely formal and serious day to day wrote this feedback:

> "Hi, how's it going? Wow, I'd be super excited to get constructive feedback, just not in public, what do you think?"

He wrote as if he were a woman, more relaxed and less formal. With a way of writing completely different from his own, it is unlikely anyone will be able to connect this feedback to him.

### How anonymity appears on the platform

Here are some examples, all from the Engagement survey, of how anonymity appears in the survey, in the reports, and in **Opinions**.

1. At the top of the Engagement survey screens (on the opening screen, the questions, and the final screen), there is a yellow banner with the message: "Your response is anonymous, Feel free to share what you're feeling."

![the yellow banner with the anonymity message on the opening screen of the survey](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/minhas-respostas-sao-realmente_obkdse.png)

2. In the open question of the survey, there is a toggle (an on and off switch) for you to identify yourself in that open feedback. It comes turned off. With the toggle on, your opinion is no longer anonymous: your name appears in the message, and the score you selected is also shown. In quantitative responses, this option to identify yourself does not exist.

3. Results are only unlocked (released) when the group reaches the minimum number of respondents.

![the result of a group that has not yet reached the minimum number of respondents, with the anonymity message](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/minhas-respostas-sao-realmente_djlf8r.png)

![the result of a group that has not yet reached the minimum number of respondents, with the anonymity message](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/minhas-respostas-sao-realmente_weykvz.png)

4. After the **Engagement** report is released, there is no option to view it by person.

5. In the **Participation Report**, numbers and percentages appear by group, without the names of the people who responded.

6. In **Engagement**, under **Opinions** › **Opinions Received from My Teams**, open feedback appears as "**Anonymous**", unless the person turned on the toggle to identify themselves.

![Opinions Received from My Teams, with the opinions shown as Anonymous](https://storage.crisp.chat/users/helpdesk/website/-/a/8/8/2/a882c576f7a93000/minhas-respostas-sao-realmente_2srtgj.png)

### If you still have questions

If you still have any questions or concerns about anonymity, talk to the TeamCulture team through the chat on the side.

You can also read the articles about using the platform. There you can see how each feature works and which views exist.

### Anonymous and constructive feedback

> **IMPORTANT:** the fact that your feedback is anonymous does not mean you should send destructive feedback or turn this channel into a "pit of complaints". The company wants to hear your professional opinion in order to improve. So send constructive feedback and help it create paths for improvement.